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Room

We use this Hotel every year ,but this time Room conditions is not good.
Dislike matters are as follows,
Bus tab cleaning unsatisfaction.
Mosquit spray need every night.
TV remote control battery empty.

Cheap Internet policy

Cheap, greedy best describes the Internet connection policy of this hotel. By charging its guests 5 Euro for an hour of Internet connection, the management of the Chiang Mai Plaza hotel sticks its finger in its eye by aggravating and annoying its guests. If you book with agoda.com, be ready for hassles. Agoda grabs your money and debits your credit card as soon as you book. Should you decide to check out early, Chiang Mai Plaza management wont issue a refund for the unused portion of your reservation. They tell you to contact agoda. If you ask for a statement, Chiang Mai Plaza management refuses. I had to fight to have a signed piece of blank paper, with a hotel stamp, attesting to the date I checked out. Plus the arrogant louts wanted me to sign a discharge saying I abandoned my rights to a refund for the unused portion of my reservation. All other aspects of the hotel are recommendable – room size and cleanliness, combine to give the Chiang Mai Plaza a 3 out of 10 with its rating ruined by stupid charges, arrogance and front desk personnel who speak pidgin English. A word to the wise – free Internet access is available at a café 100 meters down the street from the hotel for the price of a cup of tea!

beautiful entrance

The hotel is wonderful, with a beautiful entrance and spectacular lobby area. The room was a good size with large bathroom and all the amenities. The breakfast in the hotel was very good and plentiful with a great choice.

Perfect location. Staff very serviceable.

What I like most is the surroundings and location.